Accessibility Statement

Empire Riverside Hotel is committed to ensuring digital accessibility for people with disabilities. We continuously improve user-friendliness for everyone and apply the relevant accessibility standards (WCAG 2.2, BITV, and EN 301 549). This digital accessibility statement applies to the Empire Riverside Hotel website published at https://www.empire-riverside.de/.

Status of Compliance with Requirements
The website is currently not fully compliant with the technical requirements of the Web Content Accessibility Guidelines (WCAG) 2.2 and the Barrier-Free Information Technology Ordinance (BITV 2.0).

Non-Accessible Content

The following content is not accessible because it represents a disproportionate burden according to Section 12a Paragraph 6 of the German Federal Act on the Protection of Human Rights (BGG):

• On some pages there are images without labels. Navigating to the images with screen readers is difficult. | WCAG: 1.1.1 Images have been labeled wherever possible. Final adjustments are necessary in the booking process, but this is the responsibility of the booking provider.
• On some pages the contrast between text and background is too low. | WCAG: 1.4.3 Colors have been adjusted wherever possible. Final adjustments are necessary in the booking process, but this is the responsibility of the booking provider. Website visitors can use an assistance tool to visually adapt the content to their needs.
• On some pages there are 'iframe' elements without labels. Navigating to the iframes with screen readers is difficult. | WCAG: 4.1.2 The iframes are provided by third parties and are outside of our sphere of influence.
• On some pages, there are form fields without labels. Navigation to the form fields with screen readers is difficult. | WCAG: 4.1.2 Form fields have been labeled wherever possible. Final adjustments are necessary in the booking process, but this is the responsibility of the booking provider.
• On some pages, there are buttons without labels. Navigation to the buttons with screen readers is difficult. | WCAG: 4.1.2 Buttons have been labeled wherever possible. Final adjustments are necessary in the booking process, but this is the responsibility of the booking provider.
• On some pages, the meta viewport prevents zooming. Disabling zoom makes page content more difficult to read for people with visual impairments. | WCAG: 1.4.4 The meta viewport has been adjusted wherever possible. Final adjustments are necessary in the booking process, but this is the responsibility of the booking provider.
• On some pages, there are invalid Aria attribute values. These are not captured by screen readers and therefore not displayed correctly. | WCAG: 4.1.2ARIA values ​​and attributes have been adjusted wherever possible. Final adjustments are necessary in the booking process, but this is the responsibility of the booking provider.
• On individual pages, there are elements with the Aria-hidden attribute that can also be focused. This makes these elements accessible to assistive technologies even though they should be hidden. | WCAG: 4.1.2 This affects OpenTable's table reservation, and we are dependent on the third-party provider.
• On individual pages, there are elements that are assigned to a role but do not contain the required attributes. Screen readers may not display these elements correctly and in accordance with their role. | WCAG: 4.1.2 This affects OpenTable's table reservation, and we are dependent on the third-party provider.

This declaration was created on May 26, 2025. This declaration was created using Eye-Able® technology from Web Inclusion GmbH. More information about Web Inclusion GmbH can be found at https://eye-able.com/. Web Inclusion GmbH has passed all machine-verifiable testing steps.

Feedback and Contact Information
Do you have a comment or suggestion regarding barriers on this website? Please contact us. We will explain the barriers that exist. You can find out about any exceptions we have made. We will answer your questions as quickly as possible, but no later than within the statutory period of six weeks. Thank you for your feedback. You can contact us at the following address:

EMPIRE RIVERSIDE HOTEL
Empire Riverside GmbH & Co. KG
Bernhard-Nocht-Straße 97
20359 Hamburg

marketing@hotel-hamburg.de

Through regular reviews and adjustments, we ensure that our digital offerings comply with legal requirements and are continuously improved to ensure high accessibility and security for all users.

Responsible market surveillance authority:
Market Surveillance Authority of the States for the Accessibility of Products and Services Magdeburg, Saxony-Anhalt.

Note regarding Section 36 of the Consumer Dispute Resolution Act (VSBG): We do not participate in dispute resolution proceedings before a consumer arbitration board and are not obligated to do so.