Look forward to:
Riverside.
The standard room that is anything else but standard.
The rooms Riverside offer a full-size panoramic window looking out over the port of Hamburg, the River Elbe or the city itself. Enjoy the comfort and stylish ambience of these generously sized rooms high above the rooftops of Hamburg.
Floor
4th to 11th floor
View
Harbour, river Elbe or the city itself
Living Area
25 m²
Bathroom
with shower
Room
- Floor-to-ceiling panoramic window across an entire wall
- Extra large 2 x 2.1m beds
- Sitting area
- Large desk
- Air conditioning and ventilation hatch (for those who prefer to sleep with an open window)
- Direct dial telephone with voicemail
- Safe
- Minibar with a wide selection of drinks and snacks
Bathroom
- Shower with rain-air-technology
- Wash basin with large mirror and two large shelves
- Heated towel rail
- Hair dryer
- Cosmetic mirror
- Products from the HYDRO Basics Spa range
Entertainment
- Complimentary highspeed internet
- 47 inch full HD LED Smart-TV with integrated soundbar
- "Bring your own content"- Use the content of your mobile device on the Smart-TV (Android)
- Complimentary Sky SPORT and Bundesliga Conference
More services
RIVERstyle breakfast
24 € per person and day
Underground parking
20 € for 24 hours - parking cannot be reserved in advance
fitness and spa area
Complimentary for hotel guests
Early check-in
40 € per room - Enjoy your room already from 12 pm (upon request)
Late check-out
50 € per room - Enjoy your room until 3 pm (upon request)
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FAQs Rooms
When are check-in and check-out?
We guarantee the check-in at 3 pm and kindly ask you to check out before 11 am. If you would like to request an early check-in or late check-out please do not hesitate to contact us prior to your arrival.
At what time is breakfast going to be served and do I have to book it in advance?
A perfect start to the day includes a delicious breakfast. Starting from 3rd of June, we provide you with our popular breakfast buffet for 24,00 EUR per person/day. A booking for breakfast prior to your arrival is not required. Breakfast is served Mon– Fri from 6.30 to 10.30 am and Sat– Sun from 7 to 12.00 am.
Are there any parking possibilities?
Yes, we offer public underground parking wich is located directly under the Empire Riverside Hotel. The charge is 20 € for 24 hours. Unfortunately it is not possible to reserve a parking spot in advance. The height and width of the driveway are 2 metres.
Which room offers harbour view?
Rooms of the category Upside and Riverview as well as our Junior Suites guarantee an unforgettable view over harbour, city and the river Elbe.
What is the difference between Riverside and Riverview?
Rooms of the category Riverside offer a floor-to-ceiling panoramic window and a view to the city or the river Elbe. Rooms of the category Riverview offer two floor-to-ceiling panoramic windows with views over harbour and city (corner rooms).
How do I book a room?
Your are welcome to book your prefered room online, via E-Mail at reservierung@hotel-hamburg.de or via telephone dialling +49 (0) 40 31 11 9 70 600.
Do I have to give my credit card details for booking?
If you do not own a creditcard, you have the possibility to book via telephone without entering credit card details (not applicable for every category, rate and date and only possible if you're living in Germany). Alternatively you can book your room online and choose PayPal or direct payment as a method of payment.
What about complimentary WIFI?
Yes, we offer complimentary highspeed internet (4mbits/s). Furthermore, you can choose an update free of charge, which enables you to surf the internet with 12mbits/s for 24 hours. Please type in your 5-digit roomnumber (e.g. 1 - 1604) and your last name to login.
Do you offer a wellness area?
We have a fitness & SPA area with fitness equipment, Finnish sauna and steam bath. The use is free of charge for hotel guests. Treatments are not offered. Our fitness and SPA area is open daily from 10:00 am to 10:00 pm.
Please contact the reception desk to use the fitness and SPA area. For your safety, a maximum of three people in the fitness area and seven Person in the SPA area are allowed.Can I bring my dog?
Yes, you do not have to travel without your dog while staying with us. We charge 25 € per dog and day regardless of the dog's size.
Do you have smoking rooms?
No, since March 2017 we are a non-smoking hotel.
Can I cancel my booked room?
You can cancel our best flexible rate until 12 pm on the day of arrival. For booking, please note that the cancellation policy may vary with other rates or special dates e.g fairs, harbour birthday, holidays or New Years Eve.
Do prices include taxes?
Yes, all of our prices for hotel rooms include VAT and the local culture- and tourism-tax. If you are travelling for business reasons, please be sure to fill out this document and send it to us or hand it to us at check-in to excempt yourself from taxes.
Are there barrier-free rooms?
Yes, our room as well as many areas of our house are designed barrier-free, from the underground parking garage up to our 20th floor all floors are accessible by wheelchair. In total, there are 3 disabled-friendly rooms.
In our underground parking garage, there are several handicapped parking spaces. Furthermore, all hotel corridors, as well as the lobby, are wheelchair accessible and free of obstacles. Our restaurants and bars are also easily accessible by elevators.